Last updated: June 12, 2025

This Privacy Policy explains how Plexarivothen ("We," "Us," or "Our") collects, uses, and shares your personal information when you use our website at https://www.plexarivothen.com ("Website") for investment consultation services ($100–$300/hour). It outlines your rights under the Protection of Personal Information Act (POPIA) and how we protect your data.

By using our Website, you consent to the collection and use of your information as described, subject to your rights under POPIA.

Interpretation and Definitions

Interpretation

Capitalized terms have specific meanings defined below, applicable in singular or plural.

Definitions

For this Privacy Policy:

  • Account: A unique account created to access our consultation services.
  • Cookies: Small files stored on your device to track preferences or activity, as detailed in our Cookie Policy.
  • Device: Any device accessing the Website, e.g., computer, smartphone, or tablet.
  • Personal Information: Any data relating to an identified or identifiable person, per POPIA.
  • Service Provider: Third parties processing data on our behalf to support the Website.
  • Usage Data: Automatically collected data, e.g., IP address, browser type, or page visit duration.
  • You: The individual or entity using the Website.

Collection of Your Personal Information

We collect personal information to provide and improve our consultation services, with your consent where required.

Types of Information Collected

We may collect:

  • Name and surname
  • Email address
  • Phone number
  • Usage Data (e.g., IP address, browser type, pages visited)

We collect this data via forms (e.g., consultation bookings), cookies (see our Cookie Policy), or automatically when you use the Website.

Use of Your Personal Information

We use your personal information to:

  • Provide and manage consultation services, including bookings and account access.
  • Contact you about bookings, updates, or inquiries via email or phone.
  • Send marketing about our services (with opt-out options).
  • Analyze usage to improve the Website and services.
  • Comply with legal obligations or resolve disputes.

Sharing Your Personal Information

We may share your personal information with:

  • Service Providers (e.g., payment processors, analytics providers) under POPIA-compliant agreements.
  • Authorities, if required by law (e.g., court orders).
  • Business partners, with your consent, to facilitate services.

We do not share phone numbers for marketing without your explicit consent.

Retention of Your Personal Information

We retain personal information only as long as necessary for the purposes outlined (e.g., consultation delivery, legal compliance), typically up to 5 years unless required longer by law. Usage Data is retained for up to 12 months for analysis, unless needed for security.

Transfer of Your Personal Information

Your data may be processed outside South Africa (e.g., cloud servers). We ensure POPIA-compliant safeguards, such as contractual protections, for any international transfers.

Security of Your Personal Information

We use encryption and access controls to protect your data, but no online transmission is 100% secure. We strive to maintain robust security measures.

Your POPIA Rights

Under POPIA, you have the right to:

  • Access your personal information.
  • Correct inaccurate data.
  • Request deletion, subject to legal exceptions.
  • Object to processing (e.g., marketing).
  • Request data portability.

To exercise these rights, contact us at privacy@Plexarivothen.com. We’ll respond within 30 days.

Third-Party Services

We use third-party services, including:

For cookie-related services, see our Cookie Policy.

Children’s Privacy

Our Website is not intended for children under 18. If we learn we’ve collected data from a minor without parental consent, we’ll delete it. Contact us at privacy@Plexarivothen.com if you believe a minor has provided data.

Links to Other Websites

Our Website may link to third-party sites. We’re not responsible for their privacy practices. Review their policies before sharing data.

Changes to This Privacy Policy

We may update this policy to reflect changes in practices or POPIA requirements. Updates will be posted here with a new “Last Updated” date, and we’ll notify you via email or Website notice. Review this policy regularly.

Ready to explore our investment consultations? Book a Consultation today.